CHPW Near Me: Closest Spots Revealed
If you're searching for Community Health Plan of Washington (CHPW) locations near you, the primary office is at 1111 Third Ave, Suite 400, Seattle, WA 98101, with customer service available at 1-800-440-1561 (TTY: 711) from 8:00 a.m. to 5:00 p.m. Monday through Friday.
CHPW Overview
Community Health Plan of Washington, founded in 1992, is a not-for-profit organization serving over 700,000 members statewide through Medicaid (Apple Health), Medicare Advantage, and Individual & Family plans. It operates across 24 counties, including expansions into Pierce, Chelan, Douglas, Grant, and Okanogan announced on August 5, 2020, effective January 1, 2021. In 2026, CHPW reported a 15% membership growth year-over-year, emphasizing community-based care coordination.
"We're more than a health plan. We're part of your community. We're real people who really care." - CHPW Official Video, December 1, 2024.
CHPW's headquarters in Seattle's central business district supports operations for routine care, behavioral health, and preventive services, with 501-1000 employees driving $250-500 million in annual revenue.
Service Area Coverage
CHPW primarily serves Washington state residents eligible for state-sponsored programs, focusing on underserved populations in urban and rural areas alike. While physical offices concentrate in Seattle, members access care through a vast network of primary care providers (PCPs), specialists, and community clinics statewide.
- Medicaid (Apple Health) in 24 counties, covering physical, behavioral, and social needs.
- Medicare Advantage plans for seniors, including dental and vision add-ons.
- Individual & Family plans via Washington Healthplanfinder.
- Virtual care options 24/7 through CHPW Virtual Care for urgent needs.
| Service | Phone Number | TTY | Hours |
|---|---|---|---|
| Customer Service | 1-800-440-1561 | 711 | 8am-5pm, Mon-Fri |
| Nurse Advice Line (Members) | 1-866-418-2920 | 711 | 24/7 |
| Case Management | 1-866-418-7004 | 711 | 8am-5pm, Mon-Fri |
| Email Support | customerservice@chpw.org | N/A | Business Hours |
Finding Care Near You
To locate CHPW providers tailored to your zip code, use the official Find a Doctor tool at chpw.org/find-a-doctor, which lists PCPs, behavioral health specialists, and more within 30 business days for routine care. Advanced search filters by name, specialty, or language; acupuncture, chiropractic, and massage are covered for Apple Health members via licensed Washington providers.
- Visit CHPW Find a Doctor tool.
- Enter your location or select Advanced Search for known providers.
- Filter by primary care, urgent care, or telehealth options.
- Call 1-800-440-1561 for personalized assistance scheduling appointments.
- Verify network status to ensure zero out-of-pocket costs for covered services.
In 2025, CHPW facilitated 1.2 million provider visits, reducing emergency room usage by 18% through proactive nurse advice line interventions.
Accessing Urgent and Emergency Care
For immediate needs, CHPW members should prioritize the Nurse Advice Line at 1-866-418-2920, available 24/7, before heading to urgent care or ER. Mental health crises direct to 988; routine preventive care appointments are guaranteed within 30 days.
| Issue Type | Recommended Action | Timeline | Contact |
|---|---|---|---|
| Emergency | Call 911 | Immediate | N/A |
| Urgent Care | Clinic or Virtual | Same Day | 1-866-418-2920 |
| Behavioral Health Crisis | Call 988 | Immediate | 24/7 |
| Routine Checkup | Primary Care Provider | Within 30 Days | 1-800-440-1561 |
| Telehealth | CHPW Virtual Care | 24/7 Access | Online Portal |
Historical Milestones
Since its inception on December 31, 1992, CHPW has expanded from local Medicaid roots to a statewide leader, winning "Apparently Successful Bidder" status from the Health Care Authority for five new counties in 2020. By May 2026, it supports 7,631 LinkedIn followers and partnerships with over 10,000 providers.
- 1992: Founded as Washington's local not-for-profit Medicaid plan.
- 2021: Expanded to 24 counties, serving Pierce and North Central regions.
- 2024: Launched enhanced virtual care, boosting access by 25%.
- 2026: Achieved 15% enrollment growth amid national healthcare shifts.
Member Testimonials and Impact
CHPW's community focus shines in real member stories: "CHPW helped me find a doctor same-day and delivered supplies to my door," shared via their 2024 welcome campaign. Statistical impact includes a 22% improvement in HEDIS quality scores from 2023-2025, outperforming state averages.
"Our team goes all out to make sure you get the care and coverage you deserve." - CHPW Leadership, 2026 Provider Manual.
Enrollment and Eligibility
Washington residents qualify for CHPW through Apple Health eligibility checks at Washington Healthplanfinder, with open enrollment periods typically November to January. Unduplicated coverage ensures seamless transitions; contact customer service for status verification.
Provider Network Statistics
CHPW's network includes thousands of licensed providers, with 92% in-network satisfaction per 2025 surveys. Growth in telehealth reduced no-show rates by 14% since 2024.
- Search providers by specialty or location online.
- Confirm coverage for acupuncture or chiropractic under Apple Health.
- Schedule via member portal or phone support.
- Track claims and appointments in real-time.
| Plan Type | Members Served | Growth Rate | Key Counties |
|---|---|---|---|
| Medicaid | 600,000+ | 15% | 24 Counties |
| Medicare Advantage | 50,000+ | 12% | Statewide |
| Individual/Family | 50,000+ | 10% | Urban Focus |
This data underscores CHPW's role in Washington's healthcare ecosystem, prioritizing accessibility and outcomes.
Getting Started Today
Enroll or locate services by visiting chpw.org, calling 1-800-440-1561, or emailing customerservice@chpw.org-your path to comprehensive care starts now. With a 30-year legacy, CHPW remains committed to empowering Washingtonians.
Key concerns and solutions for Chpw Near Me Closest Spots Revealed
What counties does CHPW serve?
CHPW covers 24 counties including King, Pierce, Snohomish, Chelan, Douglas, Grant, Okanogan, and more, with full lists on chpw.org.
How do I find a CHPW doctor near me?
Use the Find a Doctor tool, call 1-800-440-1561, or access virtual care; providers are available within 30 days for routine needs.
What are CHPW office hours?
Customer service operates 8:00 a.m. to 5:00 p.m. Monday through Friday, with 24/7 nurse advice.
Is CHPW only in Seattle?
Headquarters are in Seattle, but services span statewide via provider networks; no other public offices listed.
How to contact CHPW for emergencies?
Call 911 for emergencies, Nurse Advice Line for urgent issues, or 988 for behavioral health crises.