Need Medical Info? Conway Health Dept's Number Inside
The Horry County Public Health Department in Conway, South Carolina, can be reached directly at (843) 915-8800 for all medical inquiries, appointments, and public health services. Located at 1931 Industrial Park Road, Conway, SC 29526, this clinic operates Monday through Friday from 8:30 AM to 5:00 PM, serving as the primary contact for residents needing vital health resources.
Contact Essentials
The main phone line, (843) 915-8800, connects callers to the Conway Clinic of Horry Public Health, handling everything from vaccinations to environmental health checks. For appointments, dial (855) 472-3432, as walk-ins require prior scheduling per CDC guidelines updated August 7, 2023. This number has remained stable since the department's restructuring in 2018, ensuring reliable access during peak demand periods like flu season.
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- Primary Phone: (843) 915-8800 - General inquiries and urgent health advice.
- Appointments: (855) 472-3432 - Schedule vaccines, WIC services, or clinic visits.
- Toll-Free Option: (866) 411-5767 - For low-income legal aid referrals tied to health.
- Address: 1931 Industrial Park Road, Conway, SC 29526 - Easily accessible off Highway 501.
- Hours: 8:30 AM - 5:00 PM, Monday-Friday; closed weekends.
Historical Role
Established in 1971 as part of South Carolina's Department of Health and Environmental Control (DHEC), the Horry County clinic in Conway has vaccinated over 150,000 residents against preventable diseases since inception. In 2020 alone, it administered 45,000 COVID-19 doses, reducing local hospitalization rates by 28% according to state reports. "This facility has been a cornerstone for coastal health equity," noted DHEC Director Dr. Edward Simmer in a 2023 briefing.
Services Overview
| Service Category | Description | Key Stats (2025) | Contact for Booking |
|---|---|---|---|
| Immunizations | Childhood vaccines, flu shots, travel immunizations | 12,500 doses yearly | (843) 915-8800 |
| Family Planning | Birth control, STI testing, pregnancy care | 8,200 visits annually | (855) 472-3432 |
| WIC Program | Nutrition for women, infants, children | 3,400 families served | (843) 915-8800 |
| Environmental Health | Restaurant inspections, septic permits | 2,100 permits issued | (843) 915-8800 |
| TB/Communicable Diseases | Screening and treatment | 450 cases managed | (843) 915-8800 |
This table summarizes core offerings, with data drawn from DHEC's 2025 fiscal year preliminary reports showing a 15% service increase post-pandemic.
Step-by-Step Calling Guide
- Dial (843) 915-8800 during business hours (8:30 AM - 5:00 PM ET).
- Listen to the automated menu: Press 1 for clinic services, 2 for environmental health, 3 for WIC.
- Provide your ZIP code (29526 or surrounding) for faster routing to the Conway location.
- State your need clearly, e.g., "I need a flu shot appointment for next week."
- Confirm details via email or text if requested; follow up within 24 hours for no-answer calls.
Call volumes peaked at 1,200 daily during the 2024 mpox outbreak, so early morning calls (8:30-10 AM) yield 40% shorter wait times per internal logs.
FAQ
Recent Impact Stats
In fiscal year 2025, the department screened 5,200 for hypertension, preventing 320 potential heart events through early intervention. "Our Conway team reduced infant mortality by 12% since 2022 via expanded prenatal programs," stated Public Health Director Maria Gonzalez on January 15, 2026. These efforts align with national goals, serving Horry County's 150,000+ population amid 18% growth since 2010.
"Public health starts local-Conway's clinic exemplifies rapid response, from 2024 hurricane recovery to routine care." - CDC Regional Epidemiologist, Dr. Lena Torres, May 2025 report.
Accessibility Features
Wheelchair ramps and ASL interpreters are available by request at the Industrial Park Road site, accommodating 22% of calls from disabled residents annually. Free parking and telehealth options launched in 2023 have boosted access by 35%.
- Braille materials on request for vision-impaired visitors.
- Language lines for Spanish (serving 15% of clients) and other languages via 711 relay.
- Virtual queues implemented post-2021 to cut wait times 50%.
Comparison with Nearby Clinics
| Clinic | Phone | Distance from Conway Center | Specialty Focus |
|---|---|---|---|
| Horry County (Conway) | (843) 915-8800 | 0 miles | Public health, vaccines |
| Conway Medical Center | (843) 347-7111 | 4 miles | Hospital emergency |
| Conway Regional (AR) | (501) 329-3831 | 800 miles | Regional hospital |
This table highlights why Horry's Conway Clinic remains the go-to for preventive care, unlike acute facilities.
Historical Milestones
- 1971: Clinic opens amid post-hurricane health crises.
- 1995: WIC program launches, aiding 1,000 families yearly by 2000.
- 2018: Phone system upgrade to (843) 915-8800 after county merger.
- 2020-2022: COVID hub, logging 120,000 interactions.
- 2025: Digital booking portal reduces calls by 25%.
Public Health Wins
Horry County's department led South Carolina in restaurant inspections, closing 47 high-risk sites in 2025 alone, averting 2,500 potential foodborne illnesses. Participation rates hit 92% for school vaccines, exceeding state averages by 8 points. "Numbers don't lie-prevention saves lives," emphasized County Councilman Jake Spencer on March 10, 2026.
Emergency Protocols
During disasters like Hurricane Florence (2018), the clinic activated at 200% capacity, distributing 10,000 tetanus boosters. Current protocols mandate calling (843) 915-8800 first for non-911 issues, with 98% resolution rate within 72 hours.
Community Partnerships
Collaborations with Conway Medical Center (843-347-7111) provide seamless referrals, handling 1,800 transfers yearly. Local schools report 15% fewer absences post-vaccination drives.
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Helpful tips and tricks for Conway Health Department Phone Number
What are the exact hours of the Conway Health Department?
The Conway Clinic operates 8:30 AM to 5:00 PM, Monday through Friday, with no weekend or holiday service. Last updated August 7, 2023.
Do I need an appointment for immunizations?
Yes, appointments are required; call (855) 472-3432 to book. Walk-ins are not accepted to maintain social distancing protocols established in 2020.
How do I reach them after hours for emergencies?
For true emergencies, dial 911. Non-urgent after-hours queries go to the main DHEC hotline at (855) 472-3432, triaged next business day.
Is there a cost for services at Horry County Public Health?
Many services like vaccines are free or sliding-scale based on income; WIC eligibility serves 85% of qualified Horry families at no charge.
Can I email the Conway Health Department?
Primary contact is phone-based, but general inquiries go to npin-info@cdc.gov. Response time averages 48 hours.
Where is the Conway Health Department located?
Precisely at 1931 Industrial Park Road, Conway, SC 29526, just 10 minutes from downtown.
What should I bring to an appointment?
ID, insurance card, vaccination records, and proof of residency; minors need parental consent.