Discover Monroe Clinic New Glarus Services Today
Monroe Clinic New Glarus offers primary care, pediatrics, physical therapy, behavioral health, general surgery, and occupational health services at its location on 1800 Second St., New Glarus, WI 53574.
Core Services Overview
The SSM Health Monroe Clinic Medical Group in New Glarus provides comprehensive primary care for patients of all ages, including routine check-ups, preventive screenings, and chronic disease management. This facility, operational since its integration into SSM Health in 2017, serves over 5,200 unique patients annually with a focus on personalized care. Physicians, physician assistants, and family nurse practitioners deliver compassionate treatment tailored to family needs.
Pediatrics services cover well-child visits, vaccinations, and developmental assessments for children from infancy through adolescence. In 2025, the clinic reported a 15% increase in pediatric visits due to community outreach programs launched post-COVID. These services ensure early intervention for common childhood illnesses and growth monitoring.
- Primary care consultations for acute illnesses and wellness exams.
- Pediatric immunizations following CDC schedules.
- Chronic condition management like diabetes and hypertension.
- Preventive health screenings including mammograms and colonoscopies referrals.
Specialty Care Options
Physical therapy at Monroe Clinic New Glarus addresses musculoskeletal issues, post-surgical rehabilitation, and sports injuries with customized exercise programs. The department, staffed by five licensed therapists, handled 1,800 sessions in 2025, achieving a 92% patient satisfaction rate per internal surveys. Therapy incorporates manual techniques, modalities like ultrasound, and home exercise plans.
Behavioral health services include counseling for anxiety, depression, and stress management through individual, group, and intensive outpatient programs (IOP). Launched in 2020 amid rising mental health demands, these programs served 750 adults and adolescents last year, with psychiatric oversight available weekdays.
- Initial assessment by licensed therapists or counselors.
- Development of personalized treatment plans.
- Ongoing sessions with progress tracking via MyChart portal.
- Discharge planning with maintenance strategies.
Surgical and Occupational Health
General surgery services at the clinic encompass minor procedures like hernia repairs, lesion removals, and biopsies performed in-office or at nearby SSM Health facilities. In Q1 2026, surgeons completed 120 outpatient surgeries with zero complications reported, emphasizing minimally invasive techniques. Patients benefit from pre-op education and rapid recovery protocols.
Occupational health services support local businesses with pre-employment physicals, work injury treatment, drug screenings, and ergonomics consultations. Established in the early 2000s, this program partners with Green County employers, conducting 450 screenings in 2025 and reducing workplace injury rates by 18% for participating firms.
| Service Category | Key Offerings | Annual Volume (2025) | Hours Available |
|---|---|---|---|
| Primary Care | Check-ups, vaccinations | 3,200 visits | Mon-Fri 8AM-5PM |
| Physical Therapy | Rehab, injury treatment | 1,800 sessions | Mon-Fri 8AM-5PM |
| Behavioral Health | Counseling, IOP | 750 patients | Mon-Fri 8AM-5PM |
| General Surgery | Minor procedures | 480 cases | Scheduled |
| Occupational Health | Physicals, injury care | 450 screenings | Mon-Fri 8AM-5PM |
Facility Hours and Accessibility
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM, closed weekends, ensuring working families can access care without disruption. Since relocating to 1800 Second St. in 2015, the facility has expanded parking and added handicap-accessible entrances. Telehealth options, introduced in 2021, now account for 25% of visits, enhancing convenience.
"We are committed to being your partner in health," states Dr. Emily Carter, Medical Director at SSM Health Monroe Clinic New Glarus, in a 2025 community report. This ethos drives their 4.8-star patient rating on review platforms, based on 320 reviews praising short wait times and thorough care.
"Our behavioral health team has transformed lives in New Glarus, with 85% of IOP graduates reporting sustained improvement six months post-treatment." - Sarah Jenkins, Behavioral Health Coordinator, SSM Health, March 2026.
Historical Context
Monroe Clinic New Glarus originated as a rural outpost of the main Monroe Clinic in 1992, growing from a two-provider practice to a full-service hub by 2010. Its affiliation with SSM Health in 2017 brought advanced electronic health records and specialist referrals. Today, it anchors healthcare for New Glarus's 2,200 residents and surrounding dairy farms.
In 2024, the clinic pioneered a school-based wellness program, screening 450 students and identifying early mental health needs in 12% of cases. This initiative, funded by a $150,000 county grant, underscores its role in preventive community health.
Patient Resources and Technology
MyChart, SSM Health's patient portal, allows 24/7 access to records, test results, and secure messaging, with 82% adoption among active patients. Launched clinic-wide in 2018, it reduced no-show rates by 22%. Refill requests process in under 24 hours.
Diagnostic tools include in-house labs for bloodwork, EKGs, and X-rays, processing 2,500 tests monthly with 98% turnaround under 48 hours. Partnerships with SSM Imaging provide MRI/CT access same-week.
- Online bill pay and payment plans.
- Vaccination record downloads.
- Pre-visit forms for efficiency.
- Health education videos on-site.
Community Impact Statistics
In 2025, Monroe Clinic New Glarus contributed $2.1 million in uncompensated care and hosted four free health fairs screening 800 attendees for blood pressure and glucose. These efforts align with SSM Health's mission, serving underserved Swiss-American communities since the clinic's founding.
| Year | Patient Visits | Community Events | Satisfaction Score |
|---|---|---|---|
| 2023 | 12,500 | 3 | 4.7 |
| 2024 | 13,200 | 4 | 4.8 |
| 2025 | 14,100 | 4 | 4.8 |
| 2026 Q1 | 3,600 | 1 | 4.9 |
Expansion and Future Plans
A $1.2 million renovation completed January 2026 added two exam rooms and a dedicated behavioral health suite, increasing capacity by 20%. "This upgrade positions us to meet growing demands through 2030," noted clinic administrator Mark Thompson in a February press release. Future initiatives include a mobile health unit for rural outreach.
The clinic's emphasis on general surgery expansions includes endoscopy services starting summer 2026, projected to serve 300 patients yearly and reduce travel to Madison.
Monroe Clinic New Glarus stands as a cornerstone of rural healthcare, blending tradition with modern medicine to serve its community effectively. With robust services and patient-centered innovations, it continues to earn trust across Green County.
What are the most common questions about Discover Monroe Clinic New Glarus Services Today?
What insurance does Monroe Clinic New Glarus accept?
The clinic accepts major insurers including Medicare, Medicaid, Aetna, Blue Cross Blue Shield, UnitedHealthcare, and Humana, with 95% of patients covered in-network. Verify coverage via MyChart or call (608) 527-5296; self-pay options include sliding-scale fees for uninsured residents.
How do I schedule an appointment?
Appointments are booked online through the SSM Health portal, by phone at (608) 527-5296, or via the MyChart app, with same-day slots available 70% of the time for urgent needs. Walk-ins are accommodated for minor issues during business hours.
Does the clinic offer telehealth?
Yes, secure video visits are available for primary care, behavioral health follow-ups, and chronic management, used by 600 patients monthly in 2026. No additional software is needed beyond a smartphone or computer.
Are pediatric services available after hours?
While core hours are 8AM-5PM, on-call pediatricians cover emergencies via the main Monroe Clinic line after hours. Routine after-hours care is referred to urgent care 10 miles away.
Is parking free at the clinic?
Yes, ample free parking surrounds the building, with designated spots for expecting mothers and disabilities, accommodating 75 vehicles comfortably.
What should I bring to my first visit?
Bring photo ID, insurance card, medication list, and referral if applicable. New patient packets are available online to complete pre-visit.