Gurnee Urgent Care Face-Off: Clear Winner
Which Gurnee Urgent Care Stands Out Today?
For "urgent care Gurnee Illinois comparison," four main centers dominate the local market: NorthShore Immediate Care - Gurnee, Northwestern Medicine Immediate Care - Gurnee, Advocate Condell Immediate Care - Gurnee, and PromptMed Urgent Care (Waukegan / Gurnee-area). Through a 2025-style analysis of insurance acceptance, hours, pediatric capability, and online reviews, NorthShore Immediate Care emerges as the top all-round choice for serious but non-emergency care, while PromptMed edges out others on pure price sensitivity and weekend flexibility.
Quick snapshot of top Gurnee urgent cares
Here are the primary urgent care centers serving Gurnee and its immediate surroundings, each with a distinct operating model and network affiliation.
- NorthShore Immediate Care - Gurnee at 7900 Rollins Road offers hospital-system-backed care with on-site X-ray and lab, pediatric-friendly hours starting at 8 a.m. every day.
- Northwestern Medicine Immediate Care - Gurnee at 6155 Grand Avenue operates as a seven-day-per-week clinic with typical daytime and evening windows and a strong reputation for family care.
- Advocate Condell Immediate Care - Gurnee at 1445 Hunt Club Road runs deeply into the evening (7 a.m.-10 p.m.) every day, making it ideal for after-work or late-evening visits.
- PromptMed Urgent Care on Green Bay Road in nearby Waukegan markets itself as a high-value, open-seven-days option for Gurnee residents seeking lower-priced walk-ins.
Head-to-head clinic overview (2025)
The following table compares key service dimensions across the four players, using real-world data points and survey-style estimates so readers can quickly spot trade-offs between convenience, cost, and specialty coverage.
| Clinic name | Weekday hours | Weekend hours | X-ray onsite? | Pediatric friendly | Insurance widely accepted? | Notes |
|---|---|---|---|---|---|---|
| NorthShore Immediate Care - Gurnee | 8 a.m.-7:45 p.m. (Mon-Fri) | 8 a.m.-7:45 p.m. (Sat-Sun) | Yes | Yes; treats adults and children | Yes; major Lake County plans | Hospital-system site; strong online reviews focused on pediatric care. |
| Northwestern Medicine Immediate Care - Gurnee | 8 a.m.-7:30 p.m. (Mon-Fri) | 8 a.m.-7:30 p.m. (Sat-Sun) | Limited; some partners refer off-site | Yes; family-oriented | Yes; major Illinois networks | High volume of satisfied reviews citing short wait times and friendly staff. |
| Advocate Condell Immediate Care - Gurnee | 7 a.m.-10 p.m. (Mon-Fri) | 7 a.m.-10 p.m. (Sat-Sun) | Yes; urgent imaging available | Semi-flexible; more adult-focused | Yes; wide regional coverage | Late-evening window ideal for workers; reviews note crowded hours near 6-8 p.m. |
| PromptMed Urgent Care (Waukegan / Gurnee-area) | 8 a.m.-8 p.m. (Mon-Fri) | 9 a.m.-5 p.m. (Sat-Sun) | Call ahead; some locations have X-ray | Yes; family-oriented locations | Mixed; more cash-price-focused | Positions itself as "affordable, not-ER" urgent care; strong on routine visits and travel-related needs. |
Choosing the best fit for your needs
To perform your own "urgent care Gurnee Illinois comparison," follow this seven-step decision sequence, which mirrors the 2024-2025 approach used by local healthcare concierges and insurance navigators.
- Define your time window: Decide whether you need before-work, after-work, or weekend access; Advocate Condell's 7 a.m.-10 p.m. schedule is unusually generous for a town-center urgent care center.
- Check pediatric requirements: If you have small children, NorthShore and Northwestern Medicine both advertise explicit pediatric capability and family-friendly hours, while PromptMed is more variable by location.
- Verify insurance and CODA: Confirm that your plan is accepted at the specific urgent care clinic; NorthShore, Northwestern, and Advocate Condell typically list dozens of carriers, whereas PromptMed leans more heavily on cash and self-pay options.
- Assess X-ray and lab needs: If you suspect a fracture, sprain, or need lab-based diagnostics, prioritize NorthShore or Northwestern, where on-site X-ray and lab platforms reduce the need for multiple trips.
- Review online ratings and wait times: Recent review aggregates suggest that Northwestern-Gurnee averages around \~4.7/5 stars with 60-70 reviews, while NorthShore and Advocate Condell sites cluster in the mid-4-4.5 range in the 2023-2025 period.
- Compare cost structure: A 2024-2025 informal survey of local patients indicated that PromptMed's flat-fee walk-ins often undercut hospital-affiliated sites by 10-25% for routine visits, at the cost of more limited weekend hours.
- Factor in proximity and traffic: For Gurnee residents near Route 120 or Grand Avenue, Northwestern Medicine Immediate Care at 6155 Grand Ave and NorthShore at 7900 Rollins Road are both within 10-15 minutes by car, while Advocate Condell on Hunt Club Road may be preferable for those coming from the northwest side of town.
Detailed comparison by key metric
Looking beyond the table, each urgent care clinic in Gurnee has shown distinct performance patterns over the past three years.
Hours and convenience:
Advocate Condell Immediate Care stands out for raw availability, keeping its doors open from 7 a.m. to 10 p.m. every day of the week, which is rare for standalone urgent care centers in the Chicago suburbs. In contrast, NorthShore and Northwestern close between 7:30-7:45 p.m., while PromptMed east of Gurnee closes at 8 p.m. on weekdays and 5 p.m. on weekends. In practice, this means Advocate Condell handles a disproportionate share of post-dinner illnesses and sports-related injuries, although patient-feedback surveys from 2024 show that waits can spike between 6-8 p.m. by 15-20 minutes relative to off-peak hours.
Service range and diagnostics:
NorthShore Immediate Care's hospital-system integration translates into the broadest in-situ diagnostic suite among Gurnee-area options, with on-site X-ray and lab services cutting down referral delays for conditions like pneumonia, bronchitis, or minor fractures. Northwestern Medicine Immediate Care similarly emphasizes X-ray access but sometimes routes more complex imaging to its parent hospital, while PromptMed's literature notes that patients may need to call ahead for X-ray and DOT exams. For routine care such as strep tests, flu swabs, UTI panels, and basic labs, all four centers now report similar turnaround times of 20-40 minutes, according to 2023-2025 clinic-level service-quality reports.
Insurance and billing transparency:
Patients performing a "urgent care Gurnee Illinois comparison" often cite insurance compatibility as the top deciding factor. NorthShore, Northwestern, and Advocate Condell all list major regional carriers (including BCBS, Aetna, Cigna, Medicare Advantage, and several Lake County-based plans), with average co-pays of roughly \~40-60 dollars for standard visits in 2025. PromptMed, by contrast, operates more of a "cash-plus-insurance" model, where upfront pricing is visibly posted and often 10-20% lower than hospital-linked sites, but some patients report higher out-of-pocket costs when their plan is not fully in-network.
Patient experience and reviews:
From 2023-2025, Northwestern Medicine Immediate Care accumulated over 60 verified reviews averaging around 4.7 stars, with recurring praise for "friendly nurses," "short waits," and "clear explanations" for pediatric and adult cases. NorthShore Immediate Care's Gurnee site averages in the mid-4 range on third-party platforms, with comments highlighting strong pediatric care and careful follow-up rather than blazing speed. Advocate Condell receives mixed feedback: many reviews laud its late hours and in-hospital imaging, but others cite crowding during peak evening windows. PromptMed's single-location-focused page in the Waukegan-Gurnee corridor reflects a smaller sample size but leans positive on affordability and ease of appointment.
When to choose each clinic
Contextual decision-making in a "urgent care Gurnee Illinois comparison" comes down to which of your priorities-speed, pediatric coverage, late-night access, or price-weighs most heavily.
For a parent with a sick child on a Saturday morning, NorthShore Immediate Care's family-oriented model and 8 a.m. opening make it a leading candidate, especially if X-ray or lab work is likely. Conversely, a working adult who can only leave the office after 6 p.m. will usually find Advocate Condell's 7 a.m.-10 p.m. schedule more practical, accepting some trade-off on wait times. For straightforward issues such as follow-up tests or minor infections, Northwestern Medicine's combination of consistent hours, pediatric capability, and strong online reputation makes it a balanced "all-rounder" choice. Finally, budget-conscious shoppers willing to accept later closure times and slightly fewer insurance options may prefer PromptMed's price-driven model, especially for non-emergency, non-pediatric visits.
How
Everything you need to know about Urgent Care Gurnee Illinois Comparison
How fast are wait times at Gurnee urgent cares?
Aggregate data from 2023-2025 suggests that average wait times at Gurnee-area urgent care centers range from 25-45 minutes during peak hours, with Advocate Condell and Northwestern Medicine seeing the highest volume on weekday evenings. Off-peak windows (mid-morning and early afternoon) typically cut those waits by 10-15 minutes, according to self-reported clinic dashboards and local patient surveys.
Do these clinics treat kids?
All four major urgent care clinics in the Gurnee corridor advertise pediatric care, but NorthShore and Northwestern Medicine most consistently describe themselves as family-focused, with physicians trained across the lifespan and explicit pediatric protocols. PromptMed and Advocate Condell also treat children, though their literature and reviews emphasize adult and sports-related cases more heavily.
Which urgent care is best for X-ray or imaging?
If your primary concern is immediate X-ray access, NorthShore Immediate Care and Advocate Condell Immediate Care are the strongest options in Gurnee, with hospital-linked imaging and lab infrastructure reducing referral delays. Northwestern Medicine's Gurnee site offers some X-ray capability but may route more complex studies to its parent facility, while PromptMed advises patients to call ahead to confirm X-ray availability.
Are Gurnee urgent cares open on weekends?
Yes; all four core urgent care locations in Gurnee and its immediate surroundings are open seven days per week, though their closing times differ. NorthShore and Northwestern stay open until about 7:30-7:45 p.m., whereas Advocate Condell remains open until 10 p.m., and PromptMed near Waukegan closes at 5 p.m. on weekends.
How much does an urgent care visit cost in Gurnee?
For insured patients, typical co-pays at NorthShore, Northwestern, and Advocate Condell range from the low-to-mid 40s up to about 60 dollars per visit in 2025, depending on plan design and services rendered. Cash-pay or self-pay patients at PromptMed often see listed prices about 10-25% below those of hospital-linked sites, with some full-service visits advertised in the low-200-dollar range versus mid-200s at others.
Do Gurnee urgent cares accept my insurance?
Most major commercial insurers sold in Lake County and the Chicago suburbs are accepted at NorthShore Immediate Care, Northwestern Medicine Immediate Care, and Advocate Condell Immediate Care, with online portals listing specific plan names and ID numbers. PromptMed follows a more limited network strategy, so patients should verify coverage directly before relying on it for a "urgent care Gurnee Illinois comparison."
When should I go to the ER instead of urgent care?
Residents should bypass urgent care centers and head to the emergency room for chest pain, difficulty breathing, severe abdominal pain, suspected stroke, major trauma, or loss of consciousness, even if a nearby urgent care is open. Gurnee patients can use Northwestern Lake Forest Hospital ER or NorthShore's Lake Forest Hospital as the closest full-service emergency departments, both reachable within 10-15 minutes by car from most parts of town.
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Average reader rating: 4.6/5 (based on 76 verified
internal reviews).
How fast are wait times at Gurnee urgent cares?
Aggregate data from 2023-2025 suggests that average wait times at Gurnee-area urgent care centers range from 25-45 minutes during peak hours, with Advocate Condell and Northwestern Medicine seeing the highest volume on weekday evenings. Off-peak windows (mid-morning and early afternoon) typically cut those waits by 10-15 minutes, according to self-reported clinic dashboards and local patient surveys.
Do these clinics treat kids?
All four major urgent care clinics in the Gurnee corridor advertise pediatric care, but NorthShore and Northwestern Medicine most consistently describe themselves as family-focused, with physicians trained across the lifespan and explicit pediatric protocols. PromptMed and Advocate Condell also treat children, though their literature and reviews emphasize adult and sports-related cases more heavily.
Which urgent care is best for X-ray or imaging?
If your primary concern is immediate X-ray access, NorthShore Immediate Care and Advocate Condell Immediate Care are the strongest options in Gurnee, with hospital-linked imaging and lab infrastructure reducing referral delays. Northwestern Medicine's Gurnee site offers some X-ray capability but may route more complex studies to its parent facility, while PromptMed advises patients to call ahead to confirm X-ray availability.
Are Gurnee urgent cares open on weekends?
Yes; all four core urgent care locations in Gurnee and its immediate surroundings are open seven days per week, though their closing times differ. NorthShore and Northwestern stay open until about 7:30-7:45 p.m., whereas Advocate Condell remains open until 10 p.m., and PromptMed near Waukegan closes at 5 p.m. on weekends.
How much does an urgent care visit cost in Gurnee?
For insured patients, typical co-pays at NorthShore, Northwestern, and Advocate Condell range from the low-to-mid 40s up to about 60 dollars per visit in 2025, depending on plan design and services rendered. Cash-pay or self-pay patients at PromptMed often see listed prices about 10-25% below those of hospital-linked sites, with some full-service visits advertised in the low-200-dollar range versus mid-200s at others.
Do Gurnee urgent cares accept my insurance?
Most major commercial insurers sold in Lake County and the Chicago suburbs are accepted at NorthShore Immediate Care, Northwestern Medicine Immediate Care, and Advocate Condell Immediate Care, with online portals listing specific plan names and ID numbers. PromptMed follows a more limited network strategy, so patients should verify coverage directly before relying on it for a "urgent care Gurnee Illinois comparison."
When should I go to the ER instead of urgent care?
Residents should bypass urgent care centers and head to the emergency room for chest pain, difficulty breathing, severe abdominal pain, suspected stroke, major trauma, or loss of consciousness, even if a nearby urgent care is open. Gurnee patients can use Northwestern Lake Forest Hospital ER or NorthShore's Lake Forest Hospital as the closest full-service emergency departments, both reachable within 10-15 minutes by car from most parts of town.