Virginia DHP Phone Number: Quick Contact
(804) 367-4400 is the main phone number for the Virginia Department of Health Professions, and you can use it to reach licensing boards and programs under DHP's umbrella. If you need a specific board (for example, Nursing or Optometry), the same contact page lists additional direct lines.
Direct phone line (what to dial)
The Virginia Department of Health Professions contact page publishes a single main switchboard number that routes callers to the correct area. For general assistance, start with (804) 367-4400 during business hours, and ask for the relevant board or program.
Its published office hours are Monday through Friday from 8:15 a.m. to 5:00 p.m. (excluding holidays), which is the window most likely to connect you to staff who can help immediately. If you call outside those hours, you may encounter voicemail or limited routing depending on the call system.
- Main phone number: (804) 367-4400
- Office hours: Mon-Fri, 8:15 a.m.-5:00 p.m. (except holidays)
- Ask for your specific board (e.g., Nursing, Optometry, Nurse Aide Registry)
Quick numbers by board
If your question is tied to a specific profession, using the board contact lines usually saves time versus using only the main number. Below are examples of numbers shown on DHP's contact page for common boards/programs.
When you call, have the licensee's name, license type, and-if available-license number ready so the receptionist or intake staff can direct the call correctly. This can reduce back-and-forth and shorten the time your request spends in a general queue.
| Service area | Phone | What it's typically used for |
|---|---|---|
| Nurse Aide Registry | (804) 367-4515 | Questions about nurse aide registry status, eligibility, and related filings |
| Nursing | (804) 367-4515 | Nursing board inquiries, licensing and administrative questions |
| Optometry | (804) 597-4077 | Optometry board support, licensing and practice-related questions |
| Toll-free complaints line | 1-800-533-1560 | Complaint intake when instructions specify the toll-free option |
Call strategy that works
To reach the right office quickly, treat the call like a routing problem: identify your profession, then ask for the board/program handling that profession. Even when you dial the main number, a short, precise request often routes you faster than a broad description.
Here's a practical approach that many callers use successfully based on how state regulatory offices typically operate. It's especially helpful if your inquiry spans licensing, enforcement, or administrative proceedings.
- Dial (804) 367-4400 and request the specific board or program that matches your profession.
- State your purpose in one sentence (e.g., "licensing status," "renewal question," "complaint intake," or "online system help").
- Provide the minimum necessary details (name, license type, and license number if you have it).
- If redirected, ask whether there is a more direct line to that area to avoid repeated transfers.
Historical context for expectations
The DHP has long operated as a centralized Virginia agency coordinating multiple health regulatory boards, meaning callers often start at a general line and then get routed. That structure is reflected in how the contact page organizes a main phone plus board-specific numbers.
For callers who have used DHP systems over time, it's common to see that the department supports both public information requests and regulated-license workflows. As a result, the phone intake experience can vary depending on whether you're calling about a member of the public, a licensee, or a technical support issue.
"Main switchboard + board-specific routing" is the typical pattern you'll see when calling state health-professions regulators, and DHP's published contact information reflects that approach.
FAQ for common call intents
Example call script (30 seconds)
Use this concise phrasing to get routed fast when calling the DHP main line. It's short enough for a receptionist to understand immediately, while still giving enough context for the transfer.
"Hi, I'm calling about [profession/board]. I need help with [topic: licensing status / renewal / complaint / enforcement / online system]. The person involved is [name]. If you need it, the license number is [number]. Which unit should I speak with?"
Why numbers differ for different questions
Different administrative functions can be handled by different internal units (for instance, professional licensing vs. enforcement vs. complaint intake), and DHP's published contact listing reflects that split using main and secondary lines. That's why the best caller experience often comes from matching your intent to the correct phone number or asking to be transferred to the right unit.
If you tell me what profession/board you need (e.g., nursing, optometry, nurse aide registry) and what your goal is (license lookup, renewal, complaint, or enforcement), I can point you to the most relevant number from DHP's published contact list.
What are the most common questions about Virginia Dhp Phone Number Quick Contact?
What is the main phone number for Virginia Department of Health Professions?
The main phone number is (804) 367-4400, listed on the DHP "Contact Us" page for general contact and routing to appropriate boards and programs.
What are the office hours for calling DHP?
DHP lists office hours as Monday through Friday from 8:15 a.m. to 5:00 p.m., excluding holidays, which is the best time window to reach staff.
How do I reach a specific board within DHP?
DHP's contact page provides board-specific phone numbers (for example, Nursing and the Nurse Aide Registry share (804) 367-4515, and Optometry uses (804) 597-4077).
If I want to file or ask about complaints, what number should I use?
DHP's contact page lists a toll-free complaint line at 1-800-533-1560 under "Other Numbers," which is intended for complaints callers when that option is specified.
What should I have ready when I call?
To speed up routing, prepare the professional category (license type), the person or entity's name, and (if you have it) the license number, since intake typically needs identifiers to direct your request to the correct unit.